Email Notification

The Multicollab Email Notification Settings allow you to control whether the site Admin receives email notifications for all comments and mentions.

Note: It's generally not recommended to enable this setting, as it may lead to email overload for the Admin.

To view the Email Notification Settings, go to your Admin Dashboard ➡️ Multicollab ➡️ Settings ➡️ Email Notification. You can toggle email notifications on and off using the radio button here.

WordPress administrators can set Email Notification settings for specific collaborative activities within Multicollab. Activities include:

• Added comments
• Mentions by users
• Replies to comments
• Comments when marked as resolved/deleted

Contact your server team for assistance if you are still waiting to receive email notifications. You can also set up your email notification system using the following installation flow.

How to Set Up Multicollab Email Notifications?

• Step 1: Install WP Mail SMTP by WPForms plugin either via the WordPress.org plugin repository or by uploading the files to your server.
• Step 2: Activate WP Mail SMTP by WPForms Plugin.
• Step 3: After installation, click on WP Mail SMTP ➡️ Settings in the left sidebar of the WordPress menu dashboard.
• Step 4: In Settings, designate the 'From Email'. The 'From Email' is the email address that your site’s Multicollab emails are sent from.

We suggest that you check the 'Force From Email' radio button. This option lets you set a default 'From Email' that applies to all email notifications (in any settings where email can be sent from).

• Step 5: Set the From Name. By default, the From Name will be set to your domain name. However, you can change this to any text you prefer.
• Step 6: Select your Mailer option.

Below are links for Mailer setup documentation.

• SMTP.com documentation
• Sendinblue documentation
• Mailgun documentation
• SendGrid documentation
• Gmail documentation
• Amazon SES documentation
• Zoho Mail documentation

• Step 7: Save the settings.