Set up Email Notifications

The Multicollab Email Notification Settings allow you to control whether the site Admin receives email notifications for all comments and mentions.

Note: It's generally not recommended to enable this setting, as it may lead to email overload for the Admin.

To view the Email Notification Settings, go to your Admin Dashboard ➡️ Multicollab ➡️ Settings ➡️ Email Notification. You can toggle email notifications on and off using the radio button here.

To avoid excess emails, we do not recommend allowing these notifications.

WordPress administrators can set Email Notification settings for specific collaborative activities within Multicollab. Activities include:

Added comments
Mentions by users
Replies to comments
Comments when marked as resolved/deleted

Multicollab Email notification works with the default WordPress (email) standard. You can get email notifications based on your server's default email setup.

Contact your server team for assistance if you are still waiting to receive email notifications. You can also set up your email notification system using the following installation flow.

How to Set Up Multicollab Email Notifications?

Step 1: Install WP Mail SMTP by WPForms plugin either via the WordPress.org plugin repository or by uploading the files to your server.

Step 2: Activate WP Mail SMTP by WPForms Plugin.

Step 3: After installation, click on WP Mail SMTP ➡️ Settings in the left sidebar of the WordPress menu dashboard.

Step 4: In Settings, designate the 'From Email'. The 'From Email' is the email address that your site’s Multicollab emails are sent from.

We suggest that you check the 'Force From Email' radio button. This option lets you set a default 'From Email' that applies to all email notifications (in any settings where email can be sent from).

Step 5: Set the From Name. By default, the From Name will be set to your domain name. However, you can change this to any text you prefer.

Step 6: Select your Mailer option.

Below are links for Mailer setup documentation.

Step 7: Save the settings.