How to Downgrade Your Premium Plan

To downgrade to a Multicollab plan with fewer features and limited support, follow these steps:
Step 1: Log in to your WordPress website as the Admin user.
Step 2: Navigate to the Plugins section on the left sidebar and find the Multicollab plugin within this list.
Step 3: Below the Multicollab plugin name, you will see several links. Select the Upgrade option. You are also able to downgrade your plan here.
Step 4: A window will appear with the option to downgrade your plan. Click DOWNGRADE at the bottom of your preferred premium version.
Step 5: A popup window will appear with the prorated price of your new plan. Submit your payment details in this window and click Review Order.
Step 6: You will receive an email with a confirmation of your new Multicollab plugin details sent to the email address you used to purchase your plan.
Please note: If you do not see the email in your main inbox, please search in all of your email inboxes—including your Spam account.
Please contact our team with any further questions about downgrading your account!