Upgrade your Multicollab

Ready to unlock more features, support more users, or scale your content collaboration? Upgrading your Multicollab plan is quick and easy—whether you're moving from the free version to PRO or switching between premium tiers.

When Should You Upgrade?

  • You need access for more users
  • You want to unlock additional features included in higher tiers
  • Your team is growing, and your current plan has reached its limits

Upgrade Path 1: From Free to PRO (First-Time Premium Users)

Step 1: Initiate Upgrade from WordPress Admin

  1. Log in to your WordPress Admin Dashboard
  2. Go to Multicollab ➡️ Dashboard
  3. Click the ‘Upgrade’ button — you’ll be redirected to the Multicollab website

Step 2: Purchase Your Premium Plan

Follow the steps in the Purchase & Download Guide to complete your order.

Step 3: Remove the Free Plugin

Before installing the premium version:

  1. Go to Plugins ➡️ Installed Plugins
  2. Click Deactivate under Multicollab
  3. Submit deactivation feedback (optional), then click ‘Submit & Deactivate’
  4. Click Delete, then confirm

Step 4: Install and Activate the Premium Plugin

Follow the steps outlined in the Installation and Activate License sections to upload, activate, and license your PRO plugin.


Upgrade Path 2: From One Premium Plan to Another

Step 1: Log In to Your Multicollab Account

Visit your Multicollab account, enter your login credentials, and click Log In

Step 2: Access Upgrade Options

Click on License Keys in the sidebar

  • Click View Upgrades next to your current plan
  • Review the Plan Name and Upgrade Cost
  • Click Upgrade License

Step 3: Complete Checkout

  • Confirm the Product Name and Upgrade Cost
  • Click Complete Checkout

After the upgrade is complete, check the transaction and subscription details to confirm your upgraded plan

Step 4: Apply Your Upgraded License

  • Log in to your WordPress Admin
  • Go to Multicollab ➡️ Licenses
  • Click Deactivate License to remove the old license
  • Re-enter the same license key (your key doesn’t change)
  • Click Activate License to apply the new plan

You’ve now successfully upgraded your plan. Your site now has access to all features, limits, and capabilities included in your new plan.

If you run into any issues during the upgrade, contact our support team; we’re happy to help.

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